Privacy Policy
Last updatedSeptember 26, 2026
Artbusters LLC (“Artbusters,” “we,” “us,” or “our”) is a North Carolina limited liability company. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the Artbusters website, purchase artwork, request a custom art commission, contact us, or otherwise interact with our products and services.
By accessing or using the Artbusters website, you acknowledge the practices described in this Privacy Policy.
1Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Billing and shipping address
- Order and purchase information
- Information submitted through contact forms
- Information provided when requesting or purchasing custom artwork
- Communications you send to us
- Reference photographs, images, descriptions, measurements, preferences, or other materials submitted for a custom art commission
When you make a purchase, payment information is processed through PayPal. Artbusters does not receive or store your complete credit or debit card information or PayPal login credentials.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage information.
2How We Use Your Information
We may use the information we collect to:
- Process and fulfill artwork purchases
- Arrange shipping and delivery
- Communicate with you regarding your order
- Respond to questions and customer service requests
- Discuss, create, manage, and fulfill custom art commissions
- Process refunds or cancellations where applicable
- Maintain transaction and business records
- Improve our website, products, artwork offerings, and customer experience
- Prevent fraudulent or unauthorized transactions
- Protect the security and integrity of our website
- Comply with applicable legal, tax, accounting, and regulatory requirements
- Send promotional or marketing communications where permitted and where you have chosen to receive them
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication, where available, or by contacting us.
3Custom Artwork and Reference Materials
When requesting custom or commissioned artwork, you may provide photographs, images, personal descriptions, or other reference materials.
We use these materials primarily to evaluate, communicate about, and create the requested artwork.
You should only provide photographs, images, or other materials that you have the right or permission to provide and use for the requested commission.
Because custom artwork may involve personal photographs, including photographs of individuals, we take reasonable steps to handle submitted materials appropriately. We will not intentionally sell your personal photographs or reference materials to third parties.
Any separate rights relating to the finished commissioned artwork, including copyright, reproduction, display, portfolio, and promotional rights, may also be governed by our Custom Art & Commission Terms and any written agreement associated with the commission.
4Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with the site, improve performance, and support certain website functionality.
Third-party services integrated with our website may also use cookies or similar technologies in accordance with their own privacy policies.
Depending on your location and applicable law, you may have options to control or reject certain non-essential cookies.
You can also adjust your browser settings to block or delete cookies. Disabling certain cookies may affect some website functionality.
5PayPal and Payment Processing
Artbusters uses PayPal to process payments for purchases made through our website.
When you proceed to checkout, PayPal may collect and process information necessary to complete your transaction, which may include your name, billing information, shipping information, email address, payment details, and other information required to authorize and process the payment.
Your payment information is processed by PayPal in accordance with PayPal's own terms and privacy practices. Artbusters does not receive or store your complete credit or debit card number or your PayPal account password or login credentials.
PayPal may provide Artbusters with certain transaction information necessary to confirm payment, fulfill your order, provide customer service, process applicable refunds, prevent fraud, and maintain appropriate business and transaction records.
For information about how PayPal collects, uses, and protects personal information, please review PayPal's Privacy Statement.
6How We Share Information
We do not sell your personal information for money.
We may share information when reasonably necessary with service providers that assist us in operating our business, including providers involved in:
- Payment processing
- Website hosting and ecommerce services
- Shipping and delivery
- Email and customer communications
- Website analytics
- Fraud prevention and security
- Professional, accounting, or legal services
These third parties may receive information only as necessary to perform their respective services, subject to their own contractual obligations and privacy practices.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Artbusters, our customers, or others.
7Shipping Providers
When an order requires shipment, we may provide your name, delivery address, telephone number, email address, and other information reasonably necessary to shipping carriers or delivery providers so that your order can be delivered and tracking information can be provided.
Shipping providers handle this information according to their own privacy practices.
8Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including completing transactions, maintaining business and tax records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
9Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted or stored electronically.
10Your Privacy Choices and Rights
Depending on where you live and applicable privacy laws, you may have certain rights concerning your personal information, which may include the right to:
- Request access to certain personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Obtain additional information about how your personal information is used
Some requests may be subject to legal exceptions, verification requirements, or information we are required to retain.
To make a privacy-related request, please contact us using the information provided below.
11Children's Privacy
Artbusters is a general-audience website and is not directed to children under the age of 13.
We do not knowingly collect personal information online from children under 13. If we become aware that we have collected personal information from a child under 13 without the consent of a parent or legal guardian where such consent is required, we will take reasonable steps to delete that information.
If you are a parent or legal guardian and believe that a child under 13 has provided personal information to Artbusters, please contact us through our Contact Us page.
12Third-Party Websites and Services
Our website may contain links to social media platforms, payment providers, shipping services, or other third-party websites and services.
Artbusters is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing personal information to them.
13International Visitors
If you access our website from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.
Privacy and data protection laws in those locations may differ from the laws in your country of residence.
Where required by applicable law, we will take appropriate measures regarding the processing and transfer of personal information.
14Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website functionality, service providers, or applicable legal requirements.
When changes are made, the updated Privacy Policy will be posted on this website with a revised “Last Updated” date.
We encourage you to review this page periodically.
15Contact Us
If you have questions about this Privacy Policy, your personal information, or Artbusters' privacy practices, please contact us through the Contact Us page on our website.
Artbusters LLC United States Website: Artbusters.com
Email: contact@artbusters.com